Privacy Policy

This policy explains what data Ada IQ: Slideshow Image Slider (the “App”) processes, why, how long we keep it, and how to have it deleted. It applies to merchants who install the App and to the customers of their stores.

Data about your store

When you install the App, Shopify gives us the following, and sends us updates when it changes:

  • your store's domain and myshopify.com domain
  • the store owner's name and the store's email address
  • the store's time zone and money format
  • an access token for the permissions you approved, and the list of those permissions

We also store the settings you choose in the App.

We use this data to run the App in your store, to charge the App's subscription through Shopify, and to answer your support requests.

Data about your products and customers

The App stores your slideshows: slide titles, links, alt text, and the products and images you pick. Images you upload are saved to your store's Shopify Files. Images of slides made with older versions of the App may be stored with Amazon Web Services or Cloudinary. The App reads no orders and stores no customer data.

Services that receive data

  • Heroku hosts the App and its database.
  • Mailchimp receives the store owner's name, the store's email address, name and domains, its Shopify plan and the App's name. We use it to email you about our apps. Every email has an unsubscribe link.
  • Slack: our own workspace gets a message with your myshopify.com domain and Shopify plan when you install or uninstall the App.
  • Rollbar receives error reports. A report can include your store's domain, the store's email address and the request that failed. Names, email addresses, phone numbers, street addresses and postcodes are filtered out of reports and out of our logs.

We do not sell data, and we do not share it for advertising.

How long we keep data

When you uninstall the App, Shopify notifies us. We delete the access token at once, and the App stops reading data from your store. We keep your settings and the data the App stored, so they are still there if you reinstall.

48 hours after you uninstall, Shopify sends a shop/redact request. We keep the store owner's name and the store's email address so we can contact you after you uninstall. Email us if you want them deleted. We also keep your store's domain, your settings and totals that contain no personal data.

Your Mailchimp contact stays until you unsubscribe or ask us to remove it.

Deletion and data requests (GDPR)

The App stores no data about your customers. When Shopify sends us a customers/redact or customers/data_request request for one of your customers, there is nothing to delete or report.

Legal basis

For the data of your store's customers, you are the controller and we process the data on your behalf. We process store data to perform our contract with you, and we send product emails and keep error reports under our legitimate interest in running and improving the App.

Your rights

You can ask us for a copy of the data we hold about you, or ask us to correct or delete it. Email us at the address below. Under the GDPR and the CCPA you can also name an agent to make the request for you. Customers of a store make their requests to the store, and Shopify forwards them to us as described above.

Data may be stored and processed outside your country, including in the United States.

Cookies

The App sets one cookie, _ada_shopper_session, on its own domain. It keeps you signed in while you install the App or approve a subscription or permission change outside the Shopify admin, and it expires when you close the browser. The App sets no cookies in your storefront.

Changes

We update this policy when the App changes what data it processes. The date below shows the latest version.

Contact

Questions, requests and complaints: ada-app@protonmail.com. If you are not satisfied with our answer, you can complain to your data protection authority.

Last updated: October 22, 2026